The business of the future

A voice portal is a smart web portal that can be accessed entirely by voice. Almost any type of information, service or transaction found can be accessed through a voice portal. This type of interaction includes audible speech, speech recognition or a telephone keypad interface, depending on the user’s needs and resources. Voice Portals are generally divided in: consumer voice portal – provides general access to information and enterprise voice portal – provides customized access to customer support. They are a reliable technological investment that simply operations and reduce business costs.