We are here to expand your business by offering you facts with personalized solutions for your company’s needs. Our clear and proven results fulfill our every promise.
DNA Solutions completes its solution portfolio with expert integration services:
- individual consultancy – personalized package-offers according to your needs
- sales support – assistance for sales projects
- technical support – specialized product assistance
- solution implementation – full integration services
- maintenance – life cycle maintenance and extension packages
- training – best practice courses that improve your team’s technical expertise
- 24×365 Help Desk services – day and night information support
- field intervention – emergency SLA’s
- software customization – top development applications
Also, to increase the quality of our services, we have conceived a special Customer Care Program that is focused on growing your business.
Customer Care Advantages:
- risk management – reduces the risks of service disruption through proactive support activities
- increased effectiveness – improves the effectiveness of the software environment through knowledge transfer and best practice implementation
- cost reduction – reduces the downtime costs through change management planning and timely responsive support
- increased productivity – stimulates the productivity of internal resources through proactive activities
- personalized support – insures maximum efficiency through streamlined service support

