Call Centers, Telephony

ACD – IVR – CTI – Call Reporting – Call Monitoring – Predictive Dialer –
Debt Collection Software – Voicemail – Lead Management – Voice Portals &ndash Customer Care Software – Soft Consoles – Help Desk – Telemarketing and Telesales Software – Scripting Software – Enterprise Networking – SIP Application Servers – Contact Center Applications – Intelligent Telephones – PBX – Intelligent Telephones – Enterprise VoIP, Digital, Analog Telephony – VoIP Switches – Unified Communication – Unified Messaging – Video Terminals

Company Overview

Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993.With about 900 customers in 60 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 40+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. “Altitude uCI” (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.