IT Outsourcing: New generation of Workplace Services from Siemens
In response to the rapid changes in the outsourcing market Siemens IT Solutions and Services is with immediate effect offering a new Workplace Management service portfolio. Microsoft Windows 7.0 is opening up new opportunities for creating user-specific workplaces.
The new generation of Workplace Services smoothes the way for businesses to introduce modern, future-oriented IT infrastructures featuring virtualization and cloud computing. All services are available both conventionally as “dedicated services” for computers and applications and also in virtualized form. These services can be provided either directly at the workplaces of the customer’s business or via computer center services. The benefit for customers is that they have full flexibility as regards selecting and implementing Workplace Services.
Businesses with field staff, home-office workstations, off-site projects or larger project teams at different locations derive particular benefit from the new offerings, since employees can use their own terminals, such as PCs, notebooks, PDAs, iPads or smart-phones. For example, the flexibility of the new strategy also enables managed, standards-compatible computers and unmanaged PCs to be authorized for different user groups in each case. Both standard applications and low-cost Linux or Open Source solutions can run on the devices, depending on the specific requirement.
Microsoft and Siemens IT Solutions and Services are linked by a successful long-term partnership that combines Microsoft’s leading role in the area of platforms with the application skills of Siemens IT Solutions and Services when it comes to solutions, operation and services. As a “Microsoft Gold Partner”, Siemens IT Solutions and Services has more than 2300 certified employees and undertakes demanding consulting and implementation projects based on Microsoft technologies to the highest standard of quality.
DNA Solutions implements effective Siemens enterprise solutions, such as: ACD, IVR, CTI, Call Reporting, Call Monitoring, Predictive Dialer, Voicemail, Voice Portals, Soft Consoles, SIP Application Servers, Intelligent Telephones etc., ensuring business growth tools to companies.

