EMC Corporation, the world leader in information infrastructure solutions announced that EMC received a “Strong Positive,” the highest possible rating given, in Gartner’s report entitled “MarketScope for Storage Services, North America, 2010.” EMC was one of 10 vendors evaluated in the report.

“EMC Global Services’ commitment to ever-increasing levels of expertise and best practices are delivering exceptional Total Customer Experience,” said Howard Elias, President and Chief Operating Officer, EMC Information Infrastructure and Cloud Services. “Our comprehensive portfolio of services enables EMC to be a strategic partner to our customers by helping them build a strategy, adopt technology, and rely on our superior support as they realize the benefits of EMC technology and next-generation infrastructure, such as virtualization and private cloud. Through our sustained focus on service excellence, we help our customers increase efficiency, reduce costs and gain the maximum value from their information infrastructure investments. We believe Gartner’s ‘Strong Positive’ rating is affirmation of EMC’s vision and excellence in execution.”

“We have found EMC’s portfolio of services, including consulting, integration and customer support, have helped us achieve our IT goals,” said Dan Lohrmann, CTO and Deputy Director, for the State of Michigan. “Not only is EMC extremely responsive—delivering on time and on budget— but they have the virtualization expertise needed to help ensure our success before, during and after implementation.”

The following services comprised Gartner’s MarketScope analysis and served as the basis for Gartner’s market sizing and market share assessments:

Storage Hardware Maintenance and Support Services
Storage Software Maintenance and Support Services
Storage Consulting Services
Storage Implementation Services
Storage Management Services

Evaluation criteria used by Gartner to rate the vendors included Customer Experience, Innovation, Market Responsiveness and Track Record, Marketing Execution, Product/Service, Vertical/Industry Strategy, and Overall Viability.

DNA Solutions implemented complex projects for its customers, using EMC’s business oriented solutions, such as: Monitoring and Management Software, Backup and Disaster Recovery, Business Continuity, Storage Consolidation (SAN, NAS, Archiving), Document and Content Management, Document and Email Archiving, Input Solutions or Output Solutions.